|
Overview
Our Internet Superstore allows you to buy products
and services, sign up for a gift registry, enter contests, receive
special discounts, apply for credit, fill out surveys, and receive
newsletters, e-mails or other promotional information from us. We
use the information that we collect about you to fulfill your product
and service purchases and to create a more personalized online experience.
This is just a brief overview, so please read on for more details
about our Privacy Policy. This Policy may change from time to time,
so please check back periodically.
Except as otherwise discussed in this Privacy
Policy, this document only addresses the use and disclosure of information
we collect from you online. For some services, we either collect
and transfer personal information to a service provider you have
selected, or you may visit other merchants through links on our
site who may collect and use your personal information. We encourage
you to ask questions and to be very cautious before you disclose
your personal information to others.
Questions regarding this Policy should be directed
to info@apollotravelus.com or may also be contacted directly at
the following address:
Attn: Privacy Compliance Officer
Apollo International Travel
1009
Main St.
Paterson, NJ 07503
This Privacy Policy will explain the following
regarding use of our site:
What information does apollotravelus.com collect
from you?
Where do we collect information from you and how
do we use it?
Who is collecting your information?
With whom do we share your information?
How can you update or correct your Personally
Identifiable Information?
What are your choices regarding collection, use,
and distribution of your information?
What security precautions are in place to protect
against the loss, misuse, or alteration of your information?
A special note about children's privacy
apollotravelus.com and third-party use of "cookies"
and "action tags."
You should carefully review privacy policies of
any third party sites accessible from apollotravelus.com
Contacting apollotravelus.com about privacy questions
or concerns
Privacy Policy changes
--------------------------------------------------------------------------------
What information does apollotravelus.com collect
from you?
In order to better provide you with numerous products
and services, apollotravelus.com collects two types of information
about its visitors: Personally Identifiable Information and Non-Personally
Identifiable Information. Our primary goal in collecting information
from you is to provide you with a smooth, efficient, and customized
experience while using our site.
Personally Identifiable Information
This refers to information that lets us know the
specifics of who you are. Personal information is requested when
you order a product or service, register for a Gift List, enter
contests or sweepstakes, fill out surveys, and send us feedback.
For example, this information might include your name, billing address,
shipping address, telephone number, e-mail address, credit card
or other payment information, and product details. With this information,
apollotravelus.com can fill your orders and better provide you with
personalized services. For a few services, we may collect your personal
information on behalf of other merchants and share it with them.
For example, on our Web Store, we may ask you for your social security
number, driver's license number and date of birth and share that
information with the third-party Travel service provider that you
have selected. If you visit one of the stores available through
a link on our site, they will independently collect, use and share
your personal information in accordance with their own privacy policies.
If you have questions about their information practices, please
read their privacy policies. In many cases, you can find a link
to their privacy policies on the page offering the Partners' services.
Non-Personally Identifiable Information
This refers to information that does not by itself
identify a specific individual. We gather certain information about
you based upon where you shop on our site in several ways. This
information is compiled and analyzed on both a personal and an aggregated
basis. For example, this information may include the Web site's
Uniform Resource Locator ("URL") that you just came from,
which URL you next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address of
documents and other resources on the World Wide Web. An IP address
is an identifier for a computer or device on a Transmission Control
Protocol/Internet Protocol ("TCP/IP") network, such as
the World Wide Web. Networks like the Web use the TCP/IP protocol
to route information based on the IP address of the destination.
In other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the web, allowing
web servers to locate and identify your computer. Computers require
IP addresses in order for users to communicate on the Internet,
browse and shop.
To Top
Where do we collect information from you and how
do we use it?
Our primary goal in collecting personal information
is to provide apollotravelus.com's visitors with a superior customized
online experience. We use the customer contact information to fill
orders, contact purchasers to inform them of their order status,
to send promotional information, to enhance the operation of our
site and administer our systems.
Demographic data also may be collected at our
site from third party advertising servers or content servers, who
provide us with the zip code and area code associated with a visitor's
server, along with pages viewed on our site. We review the actions
of the apollotravelus.com visitors on an aggregate basis to determine
customers' preferences. apollotravelus.com also does research on our
visitors' demographics, interests, and pages viewed based on the
information provided to us during ordering, a promotion, from our
server log files, from contests, drawings or surveys. We will use
this data to tailor the visitor's experience at our site, to improve
our marketing and promotional efforts, to statistically analyze
site use, to improve our product offerings, and to customize our
site's content, layout, and services. We receive reports from third
party ad servers and content servers, that tells us how many ads
were presented and clicked upon or what content was served.
We may also share your personally identifiable
information with third parties who provide services to us, our customers
and web site visitors. Those third parties include authorized contractors,
temporary employees and consultants and other companies working
with us (collectively, "agents"). Where we believe it
to be appropriate (in our sole discretion), we will ask our agents
not to disclose or use your personal information for purposes other
than to provide services to you or apollotravelus.com.
We gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system
administration, to gather broad demographic information, to enable
ads to be served on our site, to report Non-Personally Identifiable
Information to our advertisers, and to monitor the level of activity
on our site. We collect information from visitors to our site regarding
the URLs they came from, domain types (e.g., .com or .org), their
IP addresses, the date and time of their visit or order, the number
of visits and orders, the number of visits per browsing session,
the server type, the operating system and browser type used to come
to the site, the country, state and telephone area code where their
servers are located, the pages and page titles of our site that
visitors viewed during their visit, whether the visitor's computer
is enabled for Java or cookies, browser language, applications and
plug-ins, and any search terms entered on our site.
Ordering
When you order from us, we collect personally
identifiable information from you. If you order one of our products
or services, we will collect and maintain your name, e-mail address,
billing address, shipping address, telephone number, product selections,
credit card or other payment information, order number, referring
URL, IP address, page you bought from and a password. We collect
this, and other information, as disclosed in this Policy, in order
to fill your order, to communicate with you about your order and
to send you promotional materials. Before confirming your order,
you will have the opportunity to review the product order form and
make changes and additions to the information it contained and these
changes will be automatically kept for future use.
Gift Registry
If you decide to create a Gift List through our
site, you will create an account, where we will collect and use
your name, e-mail address, credit card or other payment information,
billing and shipping address, phone number, password and product
preferences. This information is subject to the terms of this Privacy
Policy except as explained here. Others will be able to search for
your Gift List using your e-mail address unless you choose not to
make your Gift List searchable. Those who have access to your Gift
List will be able to see your name, e-mail address, city, state,
and may have access to other personal information and product information
that you have entered into the Gift List. If others place orders
for items on your Gift List, they may have access to your address.
We will use the product preferences that you include in your Gift
List to inform you about offers that may be of interest to you.
If you provide us with the e-mail addresses of your family and friends,
we will use their e-mail addresses to send them your Gift List if
you instruct us to. With your permission, we will send them the
Gift List using your e-mail address as the originating address.
We will not use the e-mail addresses of your family and friends
for any other purpose.
Gift Certificates
If you purchase a gift certificate from our site,
you will give us the recipient's name and e-mail address if you
wish to send the certificate by e-mail. If you wish to send a certificate
by regular mail, you will give us the name, mailing information
and phone number for the recipient. The recipient information you
give us will only be used to send the gift certificate and for no
other purpose.
Online Surveys and Polling
In order to improve our services to you, we ask
some of our customers to voluntarily complete surveys, which may
be collected by an independent third party. Individual survey answers
are confidential, although Non-Personally Identifiable Information
is collected and disclosed to third parties. If you do not wish
to participate in a survey, simply decline to participate when asked.
Contests and Sweepstakes
When you enter a contest or other promotion, we
may ask you for contact information such as your name, address and
e-mail address in order to administer the contest, to send you promotional
e-mails, notify winners and make the winners' list publicly available
pursuant to certain states' laws. Your consent to such promotional
use and disclosure of this information as a condition of your participation.
As a condition of receiving any prize, you will be required to submit
an Affidavit of Eligibility, for us to ensure that you are eligible
to receive the prize according to the Contest Rules.
Newsletters & Promotional E-mails
We offer free newsletters, such as our apollotravelus.com
promotional e-mails as a service to our customers. We will send
you newsletters and e-mails periodically listing current specials
and deals. To stop receiving our newsletter, send an e-mail to us
at info@apollotravelus.com.
Contact Information and Third Party Data
If you contact apollotravelus.com or our customer
service representatives by telephone, e-mail or letter, we may keep
a record of your correspondence or comments. If you report a problem
with our site, we may collect such information in a file specific
to you. If you contact us through our feedback area or by calling
one of our customer service representatives, we may ask for your
name, e-mail address and order information in order to send you
a reply. If other users or third parties send us correspondence
about your activities or purchases on our site, we may keep the
information in a file specific to you.
Customer Service
We use a third party to help us provide customer
service. In order to help you most effectively, we provide them
with your order information.
Warranty Information
Our warranty programs are administered by third
party warranty companies. When you purchase a warranty, we pass
along your name, address, telephone number, e-mail address, warranty
purchased and information about the product purchased to the warranty
company.
Affiliate Program
Our Affiliate Program (Affiliate Connection) is
administered by our Web site.
Advertising
We may display advertisements on our site. By
knowing a little about you, apollotravelus.com will be able to deliver
more relevant advertisements and content to you in the form of targeted
banners and promotions. For example, advertisers give us an advertisement
and tell us the type of audience they want to reach. apollotravelus.com
takes the advertisement and includes it in a apollotravelus.com e-mail
to prior customers meeting that criterion. We may also have third-party
advertising servers display ads linked to certain search terms that
you have entered, or to certain pages that you are viewing. In this
process, advertisers never have access to individual account information.
Additionally, apollotravelus.com may share aggregated data with advertisers.
We also track customers' traffic patterns throughout
their online session, including which pages, information and advertisements
a customer views while using the site and what items they place
in their basket or purchase. We use your IP address to diagnose
problems with our servers, software, to administer our site and
to gather demographic information.
We may share aggregated statistics about pages
viewed on our site, sales and other shopping information with third
parties.
Cookies
We use cookies and may allow others to use cookies
in the operation of our site; to find out what cookies are and how
they are used, click here.
Action Tags
We may use and allow others to use action tags
in the operation of our site; to find out what action tags are and
how they are used, click here.
To Top
Who is collecting your information?
Ad Servers and Content Servers: We may use third
party ad servers or content servers to serve ads, product information,
or other information both on and off our site. Those third parties
may use "action tags" throughout the site to count the
number of visitors who click on a banner ad or other information
and to track the number of customers who continue on to make a purchase.
They may also place their own "cookie" on your computer
to help those ads to run. We do not provide them with any of your
Personally Identifiable Information. For more information about
the information they collect, please see the section "Use of
Cookies and Action Tags" below.
Image Servers: We use a third party image serving
company to serve the graphics that visitors see on our site more
quickly. They collect a visitor's IP address and the URLs of any
graphics viewed and the date and time of the visit. However, they
do not collect and we do not provide them with any Personally Identifiable
Information. They may also use a "cookie." To learn more
about their information practices, Click here.
E-mail Services: We use a third party to send
promotional e-mails to customers. Images contained in the email
may be served by the third party. They collect certain information
about you such as your IP address, browser type, your operating
system, the country and server your computer is logged onto, where
the servers that your computer is logged onto is located, the time
and date that a particular email was viewed, the area code and zip
code associated with your server, and whether you responded to a
particular ad or email, products viewed and whether you continued
on to make a purchase. They may use a "cookie" or "action
tags." To learn more about their information practices, or
to opt out of receiving their cookie, click here.
Website Analysis Agent: We may use an outside
service to collect Non-Personally Identifiable Information on an
aggregated basis so that we can improve the marketing and layout
of our site. They may use cookies to perform their service. For
more information, please see the section "Use of Cookies"
below.
Marketing Partners, Co-branded Services, Framing/Windows
on Third-Party Sites: We may run promotions for merchants where
you may visit the merchants' sites. In some of those promotions,
a window or frame containing the merchant's site may appear. Any
time you are in a window, you should assume that your personal information
is being collected, used and disclosed in accordance with that merchant's
policies. This Privacy Policy does not apply to information that
you supply to those merchants. Any information that you share with
them will be used and disclosed in accordance with that merchant's
privacy policy. However, once you click on a return link to our
site, you can expect that further information that you disclose
will be treated in accordance with this Policy.
On occasion, unaffiliated third parties will "frame"
apollotravelus.com's site in an effort to collect customer information.
To ensure your privacy, make sure that your order originates from
apollotravelus.com's site. apollotravelus.com is not in any manner responsible
in the event that you do disclose information to an unaffiliated
framing site.
Links and Banner Ads to Third-Party Sites: Please
be aware that our site may contain links to other sites on the Internet
that are owned and operated by third parties. The information practices
of those websites linking from or to our site are not covered by
this Policy. These other sites may send their own cookies to users,
collect data, or solicit personal information. Additionally, other
companies or ad servers, which place advertising on our site may
collect information about you through the use of cookies when you
view or click on their advertising. We cannot control this collection
of information. You should contact advertisers directly if you have
any questions about their use of the information that they collect.
To Top
With whom do we share your information?
Fulfillment: The information collected by apollotravelus.com
is used for processing orders, keeping you informed about your order
status, for statistical purposes, for improving our site and its
performance, to serve ads, and to notify you of products or special
offers that may be of interest to you. We will disclose your Personally
Identifiable Information to third parties to charge your credit
card, fill your order, deliver your order, provide customer service,
provide you with credit and deliver promotional e-mails to you from
apollotravelus.com. For example, we must release your credit card information
to the card-issuing bank to confirm payment; and release your address
and telephone information to the delivery service to deliver products
that you ordered.
Other Parties: We do not sell, trade, or rent
your Personally Identifiable Information to others without your
consent. We may provide Non-Personally Identifiable Information
about our customers' sales, traffic patterns, and related site information
to third parties, but these statistics do not include any Personally
Identifiable Information. We may release account information when
we believe that such release is reasonably necessary to enforce
or apply our Terms and Conditions or to protect the rights, property,
and safety of apollotravelus.com, our users, or others. If customers
do not pay us for products ordered, we may submit their account
information to a third party collection agency.
Services Provided on Our Site: Except as otherwise
stated in this Policy, without your consent, apollotravelus.com does
not disclose its customers' Personally Identifiable Information
to other merchants. Where you sign up for goods or services offered
through our site, but sold directly to you by a third party, we
give your personal information to that third party (e.g., our Store
and any magazine offers available on our site). To see our magazine
suppliers privacy policy click here.
Data Analysis Agents: The information collected
by or for apollotravelus.com may be provided to an outside company
for the purpose of analysis. That analysis is to help us to improve
our site and product selection, and to notify you of special offers
that may be of interest to you. That data analysis agent may not
share any Personally Identifiable Information with others, or use
it for any other purpose than to help apollotravelus.com.
Ad Servers, Advertisers, Image Servers and Website
Analysis Agents: These third parties use their cookies' identification
numbers and internal web site tracking features to serve ads on
our site and to collect aggregated information to create statistics
about our customers and visitors, traffic patterns, and related
site information. In the event that our ad servers collect any Personally
Identifiable Information on our behalf, it will not be used by them
or disclosed to any third parties.
Compliance with Service of Process or Law Enforcement:
Occasionally apollotravelus.com may be asked by law enforcement or
judicial authorities to provide Personally Identifiable Information
to the appropriate governmental authorities. We will disclose Personally
Identifiable Information upon receipt of a court order, subpoena,
or to cooperate with a law enforcement investigation, without prior
notice to you. apollotravelus.com fully cooperates with law enforcement
agencies in identifying those who use our services for illegal activities.
We reserve the right to report to law enforcement agencies any activities
that we believe to be unlawful.
To Top
How can you update or correct your Personally
Identifiable Information?
We believe you should have the ability to access
and edit the personal information that you have provided to us.
During the online ordering process you can review, change, or delete
the information that you have submitted. You may change any of your
personal information in your account online at any time. We encourage
you to promptly update your information if it changes. You may ask
to have the information on your account deleted or removed; however,
because we keep track of past purchases, you cannot delete information
associated with past purchases. Also, as a security measure we "back
up" the data stored on our systems, and such prior information
cannot be completely removed from our databases. As a result, you
should not expect that all of your Personally Identifiable Information
will be completely removed from our backed-up databases.
To Top
What are your choices regarding collection, use,
and distribution of your information?
Email: We may from time to time send you e-mail
or other communications regarding current promotions, specials and
new additions to the apollotravelus.com site. You may "opt-out,"
or unsubscribe from our newsletters by following the unsubscribe
instructions in any e-mail you receive from us, or by sending an
e-mail to optout@apollotravelus.com. After doing so, apollotravelus.com
users will not receive future promotional emails unless they open
a new account, enter a contest, or sign up to receive newsletters
or emails.
Ad-servers and other Content Servers: You may
also set your browser so that it will not accept "cookies"
to prevent assignment from the ad server of a unique identifier;
however, you will be unable to shop on our site if you do so.
To Top
What security precautions are in place to protect
against the loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit
card transactions and order fulfillment are handled by established
third party banking, processing agents and distribution institutions.
They receive the information needed to verify and authorize your
credit card or other payment information and to process and ship
your order.
When you access your account information, the
information is kept on a secure server. All of the customer data
we collect is protected against unauthorized access by physical
security means.
To Top
A special note about children's privacy
You must be at least 18 years old to have our
permission to use this site. Our policy is that we do not knowingly
collect, use or disclose Personally Identifiable Information about
visitors under 18 years of age. If you are the parent or guardian
of a minor under 18 years of age and believe that they have disclosed
personally identifiable information to us, please contact us at
info@apollotravelus.com so that we may delete the minor's information.
To Top
apollotravelus.com and third-party use of "cookies"
and "action tags."
apollotravelus.com Cookies: When you use our site
we will store cookies on your computer in order to facilitate and
customize your use of our site. A cookie is a small data text file,
which a Web site stores on your computer's hard drive (if your Web
browser permits) that can later be retrieved to identify you to
apollotravelus.com. Our cookies store randomly assigned user identification
numbers, the country where you are located, and your first name
to welcome you back to our site. The cookies make your use of the
site easier, allow you to retrieve an earlier shopping cart, make
the site run more smoothly and help us to maintain a secure site.
You will be unable to shop on our site without your browser set
to accept cookies.
Ad Server and Content Server Cookies: We may use
an outside ad serving company or content server to display banner
advertisements and other information on our site or to serve promotional
emails. As part of their service, they place a separate cookie on
your computer. Except for the company that serves our promotional
emails, apollotravelus.com does not provide third-party ad servers
with any of your Personally Identifiable Information. apollotravelus.com
and its third party ad servers do collect and use Non-Personally
Identifiable Information about you, such as your IP address, browser
type, the URLs from which you came, referring site's domain types
(e.g., .com), operating system, the country, the server your computer
is logged onto, where the servers that your computer is logged onto
is located, the pages of our site and products that visitors viewed
during their visit, where an ad was placed on a specific web site
page, the time and date particular ads were served, the area code
and zip code associated with your server and whether you responded
to a particular ad, and a receipt identifier.
Our third-party ad servers will occasionally use
outside agents, whose computers will serve ads on our site in the
same manner and under the same conditions as above. In addition,
other ad serving companies or advertisers may place banner ads on
our site in the same manner as above, but we do not disclose to
them any Personally Identifiable Information.
Image Server Cookies: As part of the ad-serving
process, a third party may serve graphics upon our site. In order
to customize their service, they may also place a cookie upon your
computer. While apollotravelus.com does not control their use of that
cookie, no Personally Identifiable or individual customers' product
information is collected. To see our image server's privacy policy,
click here.
Website Analysis Agent Cookies: We may use a third
party to analyze what our visitors find to be most interesting on
our site. To do that, they will place a cookie on your computer
with a randomly assigned unique number in order to track the pages
you view on our site, along with other Non-Personally Identifiable
Information.
Ad Server/Content Server Action Tags and other
Data Collection Methods: An action tag (also known as a clear gif
or a pixel tag) is a method used to track responses or actions by
customers who view certain advertisements or other information on
our site. Action tags are 1x1 pixel images embedded in a website
page that are used to transparently collect information. Our ad
server and content servers may use action tags to count the number
of times that visitors click on a particular banner ad or visit
the pages of our site. Without collecting any personally identifiable
information, they use that data to tell us (and other advertisers)
which ads are the most effective on particular sites. Our ad server
and content server may use an action tag on our basket page, checkout
page, and other pages, to keep anonymous track of the number of
times that clicking on a banner ad results in a purchase. They also
collect the amount of the purchase, order confirmation number, stock
keeping unit number, quantity and identity of product purchased.
To learn more about our current content servers' use of action tags
and other data collection methods, please click here.
E-mail Distributor's Use of Action Tags: Our third-party
e-mail distributor may also use action tags. They may, for example,
keep track of when a promotional e-mail is opened and provide apollotravelus.com
with ongoing aggregated reports of how many customers have responded.
We share with them web site usage information about visitors to
our web site who have received a promotional e-mail or other targeted
promotional campaign. They use the information for the purpose of
targeting future campaigns and upgrading visitor information used
in reporting statistics. For this purpose, we and our third-party
e-mail distributor note some of the pages you visit on our web site
through the use of action tags .
To Top
You should carefully review privacy policies of
any third party sites accessible from apollotravelus.com
Other sites accessible through our web site have
their own privacy policies and data collection, use and disclosure
practices. Please consult each site's privacy policy. apollotravelus.com
is not responsible for the policies or practices of third parties.
Please be aware that this site may contain links to other sites
on the Internet that are owned and operated by third parties. The
information practices of those web sites linked to apollotravelus.com
are not covered by this Privacy Policy. These other sites may send
their own cookies to users, collect data, or solicit personal information.
Additionally, other companies that place advertising on our site
may collect information about you when you view or click on their
advertising through the use of cookies. We cannot control this collection
of information. You should contact these advertisers directly if
you have any questions about their use of the information that they
collect.
On behalf of various sponsors, apollotravelus.com
provides sponsored links to third-party web sites. If you click
on a sponsored link or banner ad, a "window" or "frame"
containing a third-party's web site may appear in the foreground
with the apollotravelus.com web site in the background. Unless you
are on apollotravelus.com's web site, any time that you have moved
to a window, you should assume that your personal information is
being collected, used and disclosed in accordance with the windowed
site's privacy policy (if any). If you are unsure as to whose privacy
policy applies, please contact us by e-mail at info@apollotravelus.com,
or by sending a letter to the address below.
To Top
Contacting apollotravelus.com about privacy questions
or concerns
If you have any questions about this Privacy Policy,
the practices of this site, or your dealings with this site, please
contact apollotravelus.com by sending a letter to:
Attn: Privacy Compliance Officer
Apollo International Travel.
1009
Main St.
Paterson, NJ 07503
You may also contact us by e-mail at info@apollotravelus.com.
To Top
Privacy Policy changes
This Privacy Policy was last changed on May
13, 2005. If apollotravelus.com makes changes to any terms or conditions
of the Privacy Policy, the changes will be posted in this document
so that you will always know what information we gather, how we
might use that information and to whom we will disclose it. We may
change, modify, add or remove portions of this Policy at any time,
and any changes will become effective immediately upon being posted
unless we tell you otherwise.
To Top
|
